If we were to eliminate self-service checkouts in stores and revert to cashier-only payments, product prices would rise by at least 2% — this observation was made at the RETAIL 2024 conference organized by “Verslo žinios” to review retail trends.
As noted by members of our management team who attended the conference, Rokas Mažeika, Stasys Puškorius, Gintas Kulbickas, and Vitalijus Garbauskas, self-service checkouts increase store operational efficiency, reduce queues, speed up transactions, decrease the need for employees, and offer many other advantages.
However, some retailers have noticed that self-service checkouts make it easier for customers to intentionally or mistakenly take items without paying. But today, artificial intelligence is helping retailers tackle this challenge, as it can work alongside video surveillance systems to help eliminate thefts at self-service checkouts and throughout the store. These technological solutions are advancing rapidly.
Let’s talk if you would like to implement self-service checkouts in your store. We will select the optimal equipment solution, adapt it to your current checkout software, or offer a complete package—equipment and checkout software with full service.